Although convenient, online studying can also feel isolating. After all, you’re all alone in front of a screen, probably missing the camaraderie and face-to-face interactions of a physical classroom.

That’s why our team at the Open Institute of Technology set out to change the typical online education experience, breaking down all the virtual barriers before them. The goal is clear – OPIT students are never to feel alone during any step of their academic journey. And this goal wasn’t only met but surpassed rather spectacularly (if we do say so ourselves).

Are you interested to know how our team pulled it off? Great! At OPIT, we love questions, as well as sharing success stories.

To answer this question thoroughly, we enlisted the help of Rosario Maccarrone, our Director and Head of Student Services, and Sara Ciabattoni, our Class Coordinator. They’ll break down OPIT’s impressive support system, which has effortlessly transformed students from over 40 countries worldwide into a close-knit community.

How Does OPIT Support Its Students?

When it comes to student support, one thing’s for sure – few (if any) remote learning programs offer such an intricate and well-thought-out web of support as OPIT does. This support starts before you even enroll in the Institute and often ends only after you’ve landed your dream job.

Admission Support

At OPIT, we have a dedicated admissions team that guides applicants every step of the way – from expressing interest in a specific course to becoming a student. This team has a simple goal – to ease your path into OPIT. So, don’t hesitate to ask any questions regarding the application process itself, program details, or course requirements.

Administrative Support

Let’s not sugarcoat it – starting a new program can be extremely chaotic. You might have trouble enrolling in courses, managing your schedule, and navigating all the complexities of a new academic environment. But don’t worry; it’s our administrative support team to the rescue! This team will help you breeze through all the administrative requirements, from applying for courses to getting certificates.

In this regard, we must also mention the lovely Sara, aka our class coordinator.

Class Coordinator

The class coordinator is here to help the OPIT students with their everyday needs and tasks. This might include questions about classes, deadlines, or interactions with other students and faculty members. Let’s put it this way – if you’re ever unsure who to reach out to, Sara is your go-to person.

As she puts it, “You can reach out to me, and I will guide you.” Take this as a blanket statement, whether you have a specific question or are simply struggling with time management or your studies.

Learning Support

At the end of the day, all OPIT students are here to learn. That’s why Rosario made it his mission to ensure top-notch learning support for each and every OPIT student.

Tutors

It’s perfectly natural to struggle with specific parts of your coursework, especially if you’re dealing with these concepts for the first time. That’s why there’s a dedicated team of tutors at your disposal at all times.

When we say “at all times,” we truly mean it! These tutors are available seven days a week, every day of the calendar year. You can reach them and ask for any lecture-related assistance you might need.

You’ll promptly receive an answer from these professionals who have strong backgrounds in computer science and tech. Most of our academic tutors have a PhD or are currently obtaining one, so you can rest assured you’re in good hands.

Professors

With classroom learning, posing a question to your professor is a breeze – you just raise your hand! In most online classrooms, however, this option doesn’t exist since classes are usually pre-recorded.

That’s why OPIT offers a live class once a week featuring a handy Q&A session. This session is the perfect opportunity to directly interact with professors in charge of different subjects, gather all the necessary information, or resolve any doubts. After all, some questions are quite complex and can only be answered by the experts.

And that’s precisely what our professors are. Some of them have taught in universities for their entire careers. Others have a long and impressive history in the industry, having worked at tech giants like Microsoft and Meta. Either way, our careful selection of professors is a guarantee that “what we say is what we do,” as Rosario puts it.

Continuous Assessment

Though this isn’t a team per se, the continuous assessment methodology employed by the OPIT faculty is a crucial element of support for our students.

This methodology is exactly what it sounds like – students are assessed continuously throughout the duration of their courses. There are many pedagogical benefits to this approach, but the two primary ones are as follows.

One, our students can advance their knowledge gradually, which allows them to retain and apply information more effectively. And two, it eliminates the stress of cramming for the big and scary final exam that often overwhelms the students. Sara emphasizes that this approach allows you to enter the job market with a well-rounded understanding of your field.

Career Support

Speaking of entering the job market, OPIT will lend you a helping hand in this regard as well. The goal of the career support team is to “help students shift from their academic journey into their professional journey [with ease],” as Sara puts it.

Career Advisors

Given that most OPIT programs equip you with skills for dozens of different career paths, you might struggle with choosing only one. That’s where our career advisors come into play.

As you approach the end of your academic journey, these advisors will work with you to assess your skills, capabilities, and qualities, helping you pinpoint the most suitable career path. Then, they’ll review your CV and coach you on presenting yourself to potential employers in the best possible way. They’ll even help you look for a job and present you with some tailored job listings.

Internship Opportunities

If you want to gather more practical experience before fully entering the professional arena, our career advisors can help you find tailored internship positions to suit your needs.

Practical Skills

There’s a reason the above section is so short. OPIT prides itself on its competence-based approach that lets students “learn by doing,” as Rosario puts it.

OPIT courses are pretty hands-on, with at least two assignments whose goal is to help you put your knowledge into practice. Rosario calls this “filling the gap between theoretical knowledge served by classical universities and applied knowledge that is more often than not given through boot camps or non-accredited courses.”

The goal of this approach is to ensure students can “hit the ground running” and “apply their knowledge from day one.” There’s no need to go through a lengthy training process or learn anything from scratch!

Communication Channels

Given that our mantra at OPIT is “You’re not alone,” it shouldn’t surprise you that we offer several ways to communicate with fellow students and faculty staff.

Canvas

Canvas, our learning platform, is a treasure trove of knowledge and valuable resources. However, it can also serve as a vibrant communication hub.

You see, Canvas offers an option to start (or join) discussions and ask questions regarding anything course-related. Sometimes, professors can even publish some interesting and thought-provoking prompts that go beyond the traditional course material.

In addition, during some live classes (hosted on Zoom and available in Canvas), students are divided into smaller groups and put into breakout rooms. This typically gives them 10 to 15 minutes to work together and start a little discussion or debate. Sara says that she sees “a lot of interaction there,” as she has access to all courses and can review the exchanged messages.

Slack

While Canvas is the ultimate learning platform, it’s slightly too formal for student interactions. That’s why we also provide our students with access to a Slack channel for their classes and each of their courses. Here, students can share “whatever they see fit,” as Rosario puts it.

Moreover, Slack is a valuable tool in the professional context (widely used and integrated into workflows in many companies) – by being able to know and use the tool, students get closer to their job market.

Other Communication Channels

OPIT students are free to use whatever communication channels they want. It’s only natural for them to want to communicate in an environment that’s entirely under their control, as opposed to faculty-controlled Canvas and Slack.

We see no problem with this. In fact, it’s quite the opposite! As Sara explains it perfectly, “We’re really proud because we’re building a community.”

For now, our students prefer communicating via WhatsApp groups and Discord servers, which they use to share their experiences, feelings, and problems. Rosario says that it’s easy to tell what some of these discussions are, as they often spill over in some of the requests the Institute receives in terms of administration and term organization. Of course, we’re always open to feedback and do our best to accommodate the preferences of our students, especially when they’re so wonderfully united.

At OPIT, You’re Never Alone

And there you have it – the complete support system devised to ensure that every OPIT student feels connected, supported, and empowered throughout their academic journey. Apply for one of our highly acclaimed programs today and experience this unparalleled support firsthand.

Related posts

CCN: Australia Tightens Crypto Oversight as Exchanges Expand, Testing Industry’s Appetite for Regulation
OPIT - Open Institute of Technology
OPIT - Open Institute of Technology
Mar 31, 2025 3 min read

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  • CCN, published on March 29th, 2025

By Kurt Robson

Over the past few months, Australia’s crypto industry has undergone a rapid transformation following the government’s proposal to establish a stricter set of digital asset regulations.

A series of recent enforcement measures and exchange launches highlight the growing maturation of Australia’s crypto landscape.

Experts remain divided on how the new rules will impact the country’s burgeoning digital asset industry.

New Crypto Regulation

On March 21, the Treasury Department said that crypto exchanges and custody services will now be classified under similar rules as other financial services in the country.

“Our legislative reforms will extend existing financial services laws to key digital asset platforms, but not to all of the digital asset ecosystem,” the Treasury said in a statement.

The rules impose similar regulations as other financial services in the country, such as obtaining a financial license, meeting minimum capital requirements, and safeguarding customer assets.

The proposal comes as Australian Prime Minister Anthony Albanese’s center-left Labor government prepares for a federal election on May 17.

Australia’s opposition party, led by Peter Dutton, has also vowed to make crypto regulation a top priority of the government’s agenda if it wins.

Australia’s Crypto Growth

Triple-A data shows that 9.6% of Australians already own digital assets, with some experts believing new rules will push further adoption.

Europe’s largest crypto exchange, WhiteBIT, announced it was entering the Australian market on Wednesday, March 26.

The company said that Australia was “an attractive landscape for crypto businesses” despite its complexity.

In March, Australia’s Swyftx announced it was acquiring New Zealand’s largest cryptocurrency exchange for an undisclosed sum.

According to the parties, the merger will create the second-largest platform in Australia by trading volume.

“Australia’s new regulatory framework is akin to rolling out the welcome mat for cryptocurrency exchanges,” Alexander Jader, professor of Digital Business at the Open Institute of Technology, told CCN.

“The clarity provided by these regulations is set to attract a wave of new entrants,” he added.

Jader said regulatory clarity was “the lifeblood of innovation.” He added that the new laws can expect an uptick “in both local and international exchanges looking to establish a foothold in the market.”

However, Zoe Wyatt, partner and head of Web3 and Disruptive Technology at Andersen LLP, believes that while the new rules will benefit more extensive exchanges looking for more precise guidelines, they will not “suddenly turn Australia into a global crypto hub.”

“The Web3 community is still largely looking to the U.S. in anticipation of a more crypto-friendly stance from the Trump administration,” Wyatt added.

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Agenda Digitale: Generative AI in the Enterprise – A Guide to Conscious and Strategic Use
OPIT - Open Institute of Technology
OPIT - Open Institute of Technology
Mar 31, 2025 6 min read

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By Zorina Alliata, Professor of Responsible Artificial Intelligence e Digital Business & Innovation at OPIT – Open Institute of Technology

Integrating generative AI into your business means innovating, but also managing risks. Here’s how to choose the right approach to get value

The adoption of generative AI in the enterprise is growing rapidly, bringing innovation to decision-making, creativity and operations. However, to fully exploit its potential, it is essential to define clear objectives and adopt strategies that balance benefits and risks.

Over the course of my career, I have been fortunate to experience firsthand some major technological revolutions – from the internet boom to the “renaissance” of artificial intelligence a decade ago with machine learning.

However, I have never seen such a rapid rate of adoption as the one we are experiencing now, thanks to generative AI. Although this type of AI is not yet perfect and presents significant risks – such as so-called “hallucinations” or the possibility of generating toxic content – ​​it fills a real need, both for people and for companies, generating a concrete impact on communication, creativity and decision-making processes.

Defining the Goals of Generative AI in the Enterprise

When we talk about AI, we must first ask ourselves what problems we really want to solve. As a teacher and consultant, I have always supported the importance of starting from the specific context of a company and its concrete objectives, without inventing solutions that are as “smart” as they are useless.

AI is a formidable tool to support different processes: from decision-making to optimizing operations or developing more accurate predictive analyses. But to have a significant impact on the business, you need to choose carefully which task to entrust it with, making sure that the solution also respects the security and privacy needs of your customers .

Understanding Generative AI to Adopt It Effectively

A widespread risk, in fact, is that of being guided by enthusiasm and deploying sophisticated technology where it is not really needed. For example, designing a system of reviews and recommendations for films requires a certain level of attention and consumer protection, but it is very different from an X-ray reading service to diagnose the presence of a tumor. In the second case, there is a huge ethical and medical risk at stake: it is necessary to adapt the design, control measures and governance of the AI ​​to the sensitivity of the context in which it will be used.

The fact that generative AI is spreading so rapidly is a sign of its potential and, at the same time, a call for caution. This technology manages to amaze anyone who tries it: it drafts documents in a few seconds, summarizes or explains complex concepts, manages the processing of extremely complex data. It turns into a trusted assistant that, on the one hand, saves hours of work and, on the other, fosters creativity with unexpected suggestions or solutions.

Yet, it should not be forgotten that these systems can generate “hallucinated” content (i.e., completely incorrect), or show bias or linguistic toxicity where the starting data is not sufficient or adequately “clean”. Furthermore, working with AI models at scale is not at all trivial: many start-ups and entrepreneurs initially try a successful idea, but struggle to implement it on an infrastructure capable of supporting real workloads, with adequate governance measures and risk management strategies. It is crucial to adopt consolidated best practices, structure competent teams, define a solid operating model and a continuous maintenance plan for the system.

The Role of Generative AI in Supporting Business Decisions

One aspect that I find particularly interesting is the support that AI offers to business decisions. Algorithms can analyze a huge amount of data, simulating multiple scenarios and identifying patterns that are elusive to the human eye. This allows to mitigate biases and distortions – typical of exclusively human decision-making processes – and to predict risks and opportunities with greater objectivity.

At the same time, I believe that human intuition must remain key: data and numerical projections offer a starting point, but context, ethics and sensitivity towards collaborators and society remain elements of human relevance. The right balance between algorithmic analysis and strategic vision is the cornerstone of a responsible adoption of AI.

Industries Where Generative AI Is Transforming Business

As a professor of Responsible Artificial Intelligence and Digital Business & Innovation, I often see how some sectors are adopting AI extremely quickly. Many industries are already transforming rapidly. The financial sector, for example, has always been a pioneer in adopting new technologies: risk analysis, fraud prevention, algorithmic trading, and complex document management are areas where generative AI is proving to be very effective.

Healthcare and life sciences are taking advantage of AI advances in drug discovery, advanced diagnostics, and the analysis of large amounts of clinical data. Sectors such as retail, logistics, and education are also adopting AI to improve their processes and offer more personalized experiences. In light of this, I would say that no industry will be completely excluded from the changes: even “humanistic” professions, such as those related to medical care or psychological counseling, will be able to benefit from it as support, without AI completely replacing the relational and care component.

Integrating Generative AI into the Enterprise: Best Practices and Risk Management

A growing trend is the creation of specialized AI services AI-as-a-Service. These are based on large language models but are tailored to specific functionalities (writing, code checking, multimedia content production, research support, etc.). I personally use various AI-as-a-Service tools every day, deriving benefits from them for both teaching and research. I find this model particularly advantageous for small and medium-sized businesses, which can thus adopt AI solutions without having to invest heavily in infrastructure and specialized talent that are difficult to find.

Of course, adopting AI technologies requires companies to adopt a well-structured risk management strategy, covering key areas such as data protection, fairness and lack of bias in algorithms, transparency towards customers, protection of workers, definition of clear responsibilities regarding automated decisions and, last but not least, attention to environmental impact. Each AI model, especially if trained on huge amounts of data, can require significant energy consumption.

Furthermore, when we talk about generative AI and conversational models , we add concerns about possible inappropriate or harmful responses (so-called “hallucinations”), which must be managed by implementing filters, quality control and continuous monitoring processes. In other words, although AI can have disruptive and positive effects, the ultimate responsibility remains with humans and the companies that use it.

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