In many ways, the concept of education has remained the same over the millennia – the experienced and learned passing on their knowledge and wisdom to new generations. And some of the biggest revolutions in teaching and learning have been brought about by technology: from the printing press to computers to the internet, they have all changed and democratized the process of teaching and learning. Now, artificial intelligence (AI) is emerging as the next big game-changer.
The emerging role of AI agents in education is the subject of a new e-book released by the Open Institute of Technology (OPIT). Going beyond simple AI tools, such as ChatGPT’s generative AI, the e-book looks at how sophisticated AI agents can be deployed as education allies, both in the general sense and referencing OPIT’s AI Copilot as a specific case study.
So, what can you expect to learn from OPIT’s e-book?
What Are AI Agents?
The e-book starts by explaining the concept of AI Agents. These are AI tools that go beyond simple “if a then x but if b then y” reasoning. Instead, they can work autonomously towards specified goals, with very little need for user intervention. To achieve this, the AI Agent must be able to perceive, make decisions, act, and adapt.
What those four steps look like in action depends on how the AI Agent is employed. Let’s take the example of an AI Agent deployed to deliver IT support, integrated with the IT system’s knowledge and user management system.
The AI Agent will perceive the nature of the problem from requests for help submitted by users, reading and understanding written requests, and also potentially gathering data directly from devices if they are networked. It then integrates this input with its IT system knowledge to understand the nature of the problem and the required solution.
The AI Agent will then decide the best way to solve the problem and plan what steps need to be taken. It should then be able to act. For example, it can verify the user’s identity and begin the password reset process, send detailed information to the user explaining how to solve the problem, or issue a ticket with the important information to the appropriate human IT specialist.
Based on outcomes, the AI Agent will assess its success in completing this task and incorporate that information into its knowledge base.
As well as saving time and money on these tasks, AI Agents can be more efficient, as they work continuously and reduce human error, especially for repetitive and mundane tasks. Scalability is another advantage of AI Agents, as they can be easily scaled up or down when workloads fluctuate.
AI Agents in Education
AI Agents can be deployed in education scenarios to achieve a number of different tasks, which is something that OPIT is doing with its OPIT AI Copilot.
These can be programmed to work as virtual teachers or study assistants that are available 24/7 and deliver personalized learning plans. For example, the OPIT AI Copilot is trained on OPIT’s library of educational content, including over 5,000 lectures and 3,500 hours of video content across 131 courses. From this base, it can show students the content they need to study based on their current stage in the course and answer questions posed by the student through a natural language interface.
If the student is struggling with concepts, the AI Agent can produce alternative learning materials that may work better with the student’s learning style. For advanced students, it can bring in related content that connects to their interests and understanding.
The AI Agent can help students prepare for exams by creating practice tests and issuing grades, even for long-form answers based on factors such as grammatical accuracy and the presence of essential concepts in the response. This kind of immediate feedback has been shown to improve student results over time.
The AI Agent is also useful for teachers, who can use it for grading simple tests and as a fairness check when grading large numbers of more complex papers. It can alert teachers when students are struggling and might benefit from direct intervention, and can identify course materials that are proving problematic for the cohort as a whole, flagging them up for review.
There are many other potential applications, such as creating virtual tours of lost or distant historical sites, virtual discussion moderation, resource gathering for assignments, and organizing references in the required format.
The Benefits of AI Agents in Education
The e-book takes a deep look at both the benefits and potential issues of AI in education. Some of the clearest benefits are personalized learning that moves beyond “one-size-fits-all” approaches and improved accessibility. At the same time, there are concerns around algorithmic bias impacting learning and reduced critical thinking due to over-reliance on AI tools.
But this is why the e-book emphasizes that AI is not a replacement for human teachers, but a tool that can be used to enhance the learning environment. OPIT devotes a chapter to discussing how teachers are becoming curators of dynamic teaching environments that leverage a variety of tools, including AI, to create stimulating and accessible learning spaces.
Essential to this is teaching students how to work with AI, when it is appropriate and when it can be a hindrance, and how to critically assess the content produced and delivered by AI. This is an essential skill for the future as AI becomes more prevalent in every aspect of our lives, and we must critically assess its outputs.
AI Agents Empowering Learning
Overall, the e-book assesses how AI Agents are being leveraged to empower both teachers and students in the education space. The recently released OPIT AI Copilot is one of the examples discussed in the e-book, but it is just the beginning. We fully expect more complex and sophisticated education AI Agents to emerge as the AI Agents, teachers, and students gain a better understanding of their capabilities. It is an exciting time to be in education.
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From the same author
Read the articleThe Open Institute of Technology (OPIT) is the perfect place for those looking to master the core skills and gain the fundamental knowledge they need to enter the exciting and dynamic environment of the tech industry. While OPIT’s various degrees and courses unlock the doors to numerous careers, students may not know exactly which line of work they wish to enter, or how, exactly, to take the next steps.
That’s why, as well as providing exceptional online education in fields like Responsible AI, Computer Science, and Digital Business, OPIT also offers an array of career-related services, like the Peer Career Mentoring Program. Designed to provide the expert advice and support students need, this program helps students and alumni gain inspiration and insight to map out their future careers.
Introducing the OPIT Peer Career Mentoring Program
As the name implies, OPIT’s Peer Career Mentoring Program is about connecting students and alumni with experienced peers to provide insights, guidance, and mentorship and support their next steps on both a personal and professional level.
It provides a highly supportive and empowering space in which current and former learners can receive career-related advice and guidance, harnessing the rich and varied experiences of the OPIT community to accelerate growth and development.
Meet the Mentors
Plenty of experienced, expert mentors have already signed up to play their part in the Peer Career Mentoring Program at OPIT. They include managers, analysts, researchers, and more, all ready and eager to share the benefits of their experience and their unique perspectives on the tech industry, careers in tech, and the educational experience at OPIT.
Examples include:
- Marco Lorenzi: Having graduated from the MSc in Applied Data Science and AI program at OPIT, Marco has since progressed to a role as a Prompt Engineer at RWS Group and is passionate about supporting younger learners as they take their first steps into the workforce or seek career evolution.
- Antonio Amendolagine: Antonio graduated from the OPIT MSc in Applied Data Science and AI and currently works as a Product Marketing and CRM Manager with MER MEC SpA, focusing on international B2B businesses. Like other mentors in the program, he enjoys helping students feel more confident about achieving their future aims.
- Asya Mantovani: Asya took the MSc in Responsible AI program at OPIT before taking the next steps in her career as a Software Engineer with Accenture, one of the largest IT companies in the world, and a trusted partner of the institute. With a firm belief in knowledge-sharing and mutual support, she’s eager to help students progress and succeed.
The Value of the Peer Mentoring Program
The OPIT Peer Career Mentoring Program is an invaluable source of support, inspiration, motivation, and guidance for the many students and graduates of OPIT who feel the need for a helping hand or guiding light to help them find the way or make the right decisions moving forward. It’s a program built around the sharing of wisdom, skills, and insights, designed to empower all who take part.
Every student is different. Some have very clear, fixed, and firm objectives in mind for their futures. Others may have a slightly more vague outline of where they want to go and what they want to do. Others live more in the moment, focusing purely on the here and now, but not thinking too far ahead. All of these different types of people may need guidance and support from time to time, and peer mentoring provides that.
This program is also just one of many ways in which OPIT bridges the gaps between learners around the world, creating a whole community of students and educators, linked together by their shared passions for technology and development. So, even though you may study remotely at OPIT, you never need to feel alone or isolated from your peers.
Additional Career Services Offered by OPIT
The Peer Career Mentoring Program is just one part of the larger array of career services that students enjoy at the Open Institute of Technology.
- Career Coaching and Support: Students can schedule one-to-one sessions with the institute’s experts to receive insightful feedback, flexibly customized to their exact needs and situation. They can request resume audits, hone their interview skills, and develop action plans for the future, all with the help of experienced, expert coaches.
- Resource Hub: Maybe you need help differentiating between various career paths, or seeing where your degree might take you. Or you need a bit of assistance in handling the challenges of the job-hunting process. Either way, the OPIT Resource Hub contains the in-depth guides you need to get ahead and gain practical skills to confidently move forward.
- Career Events: Regularly, OPIT hosts online career event sessions with industry experts and leaders as guest speakers about the topics that most interest today’s tech students and graduates. You can join workshops to sharpen your skills and become a better prospect in the job market, or just listen to the lessons and insights of the pros.
- Internship Opportunities: There are few better ways to begin your professional journey than an internship at a top-tier company. OPIT unlocks the doors to numerous internship roles with trusted institute partners, as well as additional professional and project opportunities where you can get hands-on work experience at a high level.
In addition to the above, OPIT also teams up with an array of leading organizations around the world, including some of the biggest names, including AWS, Accenture, and Hype. Through this network of trust, OPIT facilitates students’ steps into the world of work.
Start Your Study Journey Today
As well as the Peer Career Mentoring Program, OPIT provides numerous other exciting advantages for those who enroll, including progressive assessments, round-the-clock support, affordable rates, and a team of international professors from top universities with real-world experience in technology. In short, it’s the perfect place to push forward and get the knowledge you need to succeed.
So, if you’re eager to become a tech leader of tomorrow, learn more about OPIT today.
Read the articleThe world has entered the age of artificial intelligence (AI), and this exciting new technology is already changing the face of society in an ever-growing number of ways. It’s influencing a plethora of industries and sectors, from healthcare and education to finance and urban planning. This guide explores AI’s impact on three of the core pillars of life: business, education, and sustainability.
AI in Business: Unlocking Unprecedented Opportunities
In the world of business, the number of uses of AI is growing by the day. Whether it’s in sales, marketing, customer relations, operational optimization, cybersecurity, data management, or some other aspect of organizational life, there are so many ways this technology can unlock new opportunities or expedite existing processes.
Take data as an example. Many businesses now collect and use large amounts of data to inform their decisions in areas like product development or marketing strategy. But they have, up to now, been limited in how they can structure, visualize, and analyze their data. AI changes all that, as it can dig into vast databases with ease, extracting insights to drive actionable decisions in no time.
AI also bridges gaps in communications. It has the power to speak in most major languages, translating audio or written text with astonishing accuracy in an instant. In a globalized world, where many businesses buy and sell with partners, suppliers, investors, and other stakeholders from other nations, AI can help them communicate and exchange information more easily and reliably.
AI in Education: Democratizing and Accelerating the Learning Process
In the educational sector, AI is solving problems that have plagued this industry for generations and transforming the ways in which students learn and teachers teach. It can be used, for example, to personalize a student’s learning plan or adapt content to align with each learner’s favored learning style, making it easier for them to soak up and retain information and skills.
AI’s generative capabilities are also proving useful in the education sector. Teachers, for example, can turn to generative AI models to create lesson plans or supplementary content to support their courses, such as tables, charts, infographics, and images. This all helps to make the learning experience more diverse, dynamic, and engaging for every kind of learner.
On a broader level, there’s clear potential for AI to democratize education across the globe, making learning more accessible to all. That includes those in developing nations who may normally lack opportunities to gain knowledge and skills to achieve their ambitions. If harnessed correctly and responsibly, this technology could elevate education to whole new heights.
AI in Sustainability: Smarter Cities and Next-Level Efficiency
Sustainability is one of the sticking points when talking about AI, as many critics of the technology point to the fact that it involves huge amounts of energy and relies heavily on large and costly data centers to operate. At the same time, AI could also solve many of the sustainability crises facing the world today, uncovering solutions and innovations that may have previously taken decades to develop.
It’s already proving its value in this domain. For instance, DeepMind developed an AI system that was actually able to optimize data center energy efficiency, cutting the amount of energy used to cool data center hardware by a whopping 40% and improving energy efficiency in certain centers by 15%. That’s just one example, and it’s only the start of what AI could do from an environmental perspective.
This tech is also making cities smarter, more efficient, and more pleasant in which to live through AI-powered navigation aids or traffic redistribution systems. It also holds potential for future urban planning, city development, and infrastructure construction, provided the correct systems and frameworks can be established to make the best use of AI’s advantages.
The Ethical Challenges and Risks of AI
Despite its almost countless advantages and possible applications, AI is not without its flaws. This technology brings challenges and risks to go along with its opportunities, and five leading examples include:
- Bias: Algorithmic bias is an issue that has already presented itself during the relatively brief existence of AI so far. Some systems, for example, have issued responses or generated content that could be classified as discriminatory or prejudiced, due to the training data they were given.
- Privacy: There are fears among populations and analysts about the amount of data being fed into AI systems and how such data could be misused, potentially violating people’s rights of privacy and falling foul of data privacy regulations, such as GDPR.
- Misuse: Like so many game-changing technologies, AI has the potential to be used for both benevolent and malicious purposes. It may be used to spread misinformation and “fake news,” influence public opinion, or even in cyber-attacks, for instance.
- Over-reliance: AI is so powerful, with the capacity to carry out tasks with remarkable precision and speed, that it will be tempting for organizations to integrate it into many of their workflows and decision-making processes. But AI cannot be treated as a substitute for human judgment.
- Sustainability: There are also fears about the energy costs associated with AI and the data centers needed to power it, plus the fact that some elements of the burgeoning AI industry may exploit workers in poorer nations worldwide.
Solving These Challenges: Regulation and Responsible Use of AI
With the right approach, it is possible to solve all the above challenges, and more, making AI the most valuable and beneficial new technology the world has seen since the advent of the internet. This will require a two-pronged strategy focusing on both regulation and responsible usage.
Europe is already leading the way in the first aspect. It has introduced the AI Act – a world-first regulatory framework related to artificial intelligence, laying out how it should be used to drive innovation without infringing on the fundamental rights of workers and the larger public.
Educational institutions like the OPIT – Open Institute of Technology are also leading the way in the second aspect, educating people around the world on how to work with AI in a responsible, ethical way, through programs like the MSc in Responsible Artificial Intelligence.
By establishing rules and regulations about AI’s usage and educating the tech leaders of tomorrow in how to work with AI in a fair and responsible way, the future is bright for this exciting and extraordinary new technology.
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The Open Institute of Technology (OPIT) is the perfect place for those looking to master the core skills and gain the fundamental knowledge they need to enter the exciting and dynamic environment of the tech industry. While OPIT’s various degrees and courses unlock the doors to numerous careers, students may not know exactly which line of work they wish to enter, or how, exactly, to take the next steps.
That’s why, as well as providing exceptional online education in fields like Responsible AI, Computer Science, and Digital Business, OPIT also offers an array of career-related services, like the Peer Career Mentoring Program. Designed to provide the expert advice and support students need, this program helps students and alumni gain inspiration and insight to map out their future careers.
Introducing the OPIT Peer Career Mentoring Program
As the name implies, OPIT’s Peer Career Mentoring Program is about connecting students and alumni with experienced peers to provide insights, guidance, and mentorship and support their next steps on both a personal and professional level.
It provides a highly supportive and empowering space in which current and former learners can receive career-related advice and guidance, harnessing the rich and varied experiences of the OPIT community to accelerate growth and development.
Meet the Mentors
Plenty of experienced, expert mentors have already signed up to play their part in the Peer Career Mentoring Program at OPIT. They include managers, analysts, researchers, and more, all ready and eager to share the benefits of their experience and their unique perspectives on the tech industry, careers in tech, and the educational experience at OPIT.
Examples include:
- Marco Lorenzi: Having graduated from the MSc in Applied Data Science and AI program at OPIT, Marco has since progressed to a role as a Prompt Engineer at RWS Group and is passionate about supporting younger learners as they take their first steps into the workforce or seek career evolution.
- Antonio Amendolagine: Antonio graduated from the OPIT MSc in Applied Data Science and AI and currently works as a Product Marketing and CRM Manager with MER MEC SpA, focusing on international B2B businesses. Like other mentors in the program, he enjoys helping students feel more confident about achieving their future aims.
- Asya Mantovani: Asya took the MSc in Responsible AI program at OPIT before taking the next steps in her career as a Software Engineer with Accenture, one of the largest IT companies in the world, and a trusted partner of the institute. With a firm belief in knowledge-sharing and mutual support, she’s eager to help students progress and succeed.
The Value of the Peer Mentoring Program
The OPIT Peer Career Mentoring Program is an invaluable source of support, inspiration, motivation, and guidance for the many students and graduates of OPIT who feel the need for a helping hand or guiding light to help them find the way or make the right decisions moving forward. It’s a program built around the sharing of wisdom, skills, and insights, designed to empower all who take part.
Every student is different. Some have very clear, fixed, and firm objectives in mind for their futures. Others may have a slightly more vague outline of where they want to go and what they want to do. Others live more in the moment, focusing purely on the here and now, but not thinking too far ahead. All of these different types of people may need guidance and support from time to time, and peer mentoring provides that.
This program is also just one of many ways in which OPIT bridges the gaps between learners around the world, creating a whole community of students and educators, linked together by their shared passions for technology and development. So, even though you may study remotely at OPIT, you never need to feel alone or isolated from your peers.
Additional Career Services Offered by OPIT
The Peer Career Mentoring Program is just one part of the larger array of career services that students enjoy at the Open Institute of Technology.
- Career Coaching and Support: Students can schedule one-to-one sessions with the institute’s experts to receive insightful feedback, flexibly customized to their exact needs and situation. They can request resume audits, hone their interview skills, and develop action plans for the future, all with the help of experienced, expert coaches.
- Resource Hub: Maybe you need help differentiating between various career paths, or seeing where your degree might take you. Or you need a bit of assistance in handling the challenges of the job-hunting process. Either way, the OPIT Resource Hub contains the in-depth guides you need to get ahead and gain practical skills to confidently move forward.
- Career Events: Regularly, OPIT hosts online career event sessions with industry experts and leaders as guest speakers about the topics that most interest today’s tech students and graduates. You can join workshops to sharpen your skills and become a better prospect in the job market, or just listen to the lessons and insights of the pros.
- Internship Opportunities: There are few better ways to begin your professional journey than an internship at a top-tier company. OPIT unlocks the doors to numerous internship roles with trusted institute partners, as well as additional professional and project opportunities where you can get hands-on work experience at a high level.
In addition to the above, OPIT also teams up with an array of leading organizations around the world, including some of the biggest names, including AWS, Accenture, and Hype. Through this network of trust, OPIT facilitates students’ steps into the world of work.
Start Your Study Journey Today
As well as the Peer Career Mentoring Program, OPIT provides numerous other exciting advantages for those who enroll, including progressive assessments, round-the-clock support, affordable rates, and a team of international professors from top universities with real-world experience in technology. In short, it’s the perfect place to push forward and get the knowledge you need to succeed.
So, if you’re eager to become a tech leader of tomorrow, learn more about OPIT today.
The world has entered the age of artificial intelligence (AI), and this exciting new technology is already changing the face of society in an ever-growing number of ways. It’s influencing a plethora of industries and sectors, from healthcare and education to finance and urban planning. This guide explores AI’s impact on three of the core pillars of life: business, education, and sustainability.
AI in Business: Unlocking Unprecedented Opportunities
In the world of business, the number of uses of AI is growing by the day. Whether it’s in sales, marketing, customer relations, operational optimization, cybersecurity, data management, or some other aspect of organizational life, there are so many ways this technology can unlock new opportunities or expedite existing processes.
Take data as an example. Many businesses now collect and use large amounts of data to inform their decisions in areas like product development or marketing strategy. But they have, up to now, been limited in how they can structure, visualize, and analyze their data. AI changes all that, as it can dig into vast databases with ease, extracting insights to drive actionable decisions in no time.
AI also bridges gaps in communications. It has the power to speak in most major languages, translating audio or written text with astonishing accuracy in an instant. In a globalized world, where many businesses buy and sell with partners, suppliers, investors, and other stakeholders from other nations, AI can help them communicate and exchange information more easily and reliably.
AI in Education: Democratizing and Accelerating the Learning Process
In the educational sector, AI is solving problems that have plagued this industry for generations and transforming the ways in which students learn and teachers teach. It can be used, for example, to personalize a student’s learning plan or adapt content to align with each learner’s favored learning style, making it easier for them to soak up and retain information and skills.
AI’s generative capabilities are also proving useful in the education sector. Teachers, for example, can turn to generative AI models to create lesson plans or supplementary content to support their courses, such as tables, charts, infographics, and images. This all helps to make the learning experience more diverse, dynamic, and engaging for every kind of learner.
On a broader level, there’s clear potential for AI to democratize education across the globe, making learning more accessible to all. That includes those in developing nations who may normally lack opportunities to gain knowledge and skills to achieve their ambitions. If harnessed correctly and responsibly, this technology could elevate education to whole new heights.
AI in Sustainability: Smarter Cities and Next-Level Efficiency
Sustainability is one of the sticking points when talking about AI, as many critics of the technology point to the fact that it involves huge amounts of energy and relies heavily on large and costly data centers to operate. At the same time, AI could also solve many of the sustainability crises facing the world today, uncovering solutions and innovations that may have previously taken decades to develop.
It’s already proving its value in this domain. For instance, DeepMind developed an AI system that was actually able to optimize data center energy efficiency, cutting the amount of energy used to cool data center hardware by a whopping 40% and improving energy efficiency in certain centers by 15%. That’s just one example, and it’s only the start of what AI could do from an environmental perspective.
This tech is also making cities smarter, more efficient, and more pleasant in which to live through AI-powered navigation aids or traffic redistribution systems. It also holds potential for future urban planning, city development, and infrastructure construction, provided the correct systems and frameworks can be established to make the best use of AI’s advantages.
The Ethical Challenges and Risks of AI
Despite its almost countless advantages and possible applications, AI is not without its flaws. This technology brings challenges and risks to go along with its opportunities, and five leading examples include:
- Bias: Algorithmic bias is an issue that has already presented itself during the relatively brief existence of AI so far. Some systems, for example, have issued responses or generated content that could be classified as discriminatory or prejudiced, due to the training data they were given.
- Privacy: There are fears among populations and analysts about the amount of data being fed into AI systems and how such data could be misused, potentially violating people’s rights of privacy and falling foul of data privacy regulations, such as GDPR.
- Misuse: Like so many game-changing technologies, AI has the potential to be used for both benevolent and malicious purposes. It may be used to spread misinformation and “fake news,” influence public opinion, or even in cyber-attacks, for instance.
- Over-reliance: AI is so powerful, with the capacity to carry out tasks with remarkable precision and speed, that it will be tempting for organizations to integrate it into many of their workflows and decision-making processes. But AI cannot be treated as a substitute for human judgment.
- Sustainability: There are also fears about the energy costs associated with AI and the data centers needed to power it, plus the fact that some elements of the burgeoning AI industry may exploit workers in poorer nations worldwide.
Solving These Challenges: Regulation and Responsible Use of AI
With the right approach, it is possible to solve all the above challenges, and more, making AI the most valuable and beneficial new technology the world has seen since the advent of the internet. This will require a two-pronged strategy focusing on both regulation and responsible usage.
Europe is already leading the way in the first aspect. It has introduced the AI Act – a world-first regulatory framework related to artificial intelligence, laying out how it should be used to drive innovation without infringing on the fundamental rights of workers and the larger public.
Educational institutions like the OPIT – Open Institute of Technology are also leading the way in the second aspect, educating people around the world on how to work with AI in a responsible, ethical way, through programs like the MSc in Responsible Artificial Intelligence.
By establishing rules and regulations about AI’s usage and educating the tech leaders of tomorrow in how to work with AI in a fair and responsible way, the future is bright for this exciting and extraordinary new technology.
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