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Agenda Digitale: The Five Pillars of the Cloud According to NIST – A Compass for Businesses and Public Administrations

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By Lokesh Vij, Professor of Cloud Computing Infrastructure, Cloud Development, Cloud Computing Automation and Ops and Cloud Data Stacks at OPIT – Open Institute of Technology

NIST identifies five key characteristics of cloud computing: on-demand self-service, network access, resource pooling, elasticity, and metered service. These pillars explain the success of the global cloud market of 912 billion in 2025

In less than twenty years, the cloud has gone from a curiosity to an indispensable infrastructure. According to Precedence Research, the global market will reach 912 billion dollars in 2025 and will exceed 5.1 trillion in 2034. In Europe, the expected spending for 2025 will be almost 202 billion dollars. At the base of this success are five characteristics, identified by the NIST (National Institute of Standards and Technology): on-demand self-service, network access, shared resource pool, elasticity and measured service.

Understanding them means understanding why the cloud is the engine of digital transformation.

On-demand self-service: instant provisioning

The journey through the five pillars starts with the ability to put IT in the hands of users.

Without instant provisioning, the other benefits of the cloud remain potential. Users can turn resources on and off with a click or via API, without tickets or waiting. Provisioning a VM, database, or Kubernetes cluster takes seconds, not weeks, reducing time to market and encouraging continuous experimentation. A DevOps team that releases microservices multiple times a day or a fintech that tests dozens of credit-scoring models in parallel benefit from this immediacy. In OPIT labs, students create complete Kubernetes environments in two minutes, run load tests, and tear them down as soon as they’re done, paying only for the actual minutes.

Similarly, a biomedical research group can temporarily allocate hundreds of GPUs to train a deep-learning model and release them immediately afterwards, without tying up capital in hardware that will age rapidly. This flexibility allows the user to adapt resources to their needs in real time. There are no hard and fast constraints: you can activate a single machine and deactivate it when it is no longer needed, or start dozens of extra instances for a limited time and then release them. You only pay for what you actually use, without waste.

Wide network access: applications that follow the user everywhere

Once access to resources is made instantaneous, it is necessary to ensure that these resources are accessible from any location and device, maintaining a uniform user experience. The cloud lives on the network and guarantees ubiquity and independence from the device.

A web app based on HTTP/S can be used from a laptop, tablet or smartphone, without the user knowing where the containers are running. Geographic transparency allows for multi-channel strategies: you start a purchase on your phone and complete it on your desktop without interruptions. For the PA, this means providing digital identities everywhere, for the private sector, offering 24/7 customer service.

Broad access moves security from the physical perimeter to the digital identity and introduces zero-trust architecture, where every request is authenticated and authorized regardless of the user’s location.

All you need is a network connection to use the resources: from the office, from home or on the move, from computers and mobile devices. Access is independent of the platform used and occurs via standard web protocols and interfaces, ensuring interoperability.

Shared Resource Pools: The Economy of Scale of Multi-Tenancy

Ubiquitous access would be prohibitive without a sustainable economic model. This is where infrastructure sharing comes in.

The cloud provider’s infrastructure aggregates and shares computational resources among multiple users according to a multi-tenant model. The economies of scale of hyperscale data centers reduce costs and emissions, putting cutting-edge technologies within the reach of startups and SMBs.

Pooling centralizes patching, security, and capacity planning, freeing IT teams from repetitive tasks and reducing the company’s carbon footprint. Providers reinvest energy savings in next-generation hardware and immersion cooling research programs, amplifying the collective benefit.

Rapid Elasticity: Scaling at the Speed ​​of Business

Sharing resources is only effective if their allocation follows business demand in real time. With elasticity, the infrastructure expands or reduces resources in minutes following the load. The system behaves like a rubber band: if more power or more instances are needed to deal with a traffic spike, it automatically scales in real time; when demand drops, the additional resources are deactivated just as quickly.

This flexibility seems to offer unlimited resources. In practice, a company no longer has to buy excess servers to cover peaks in demand (which would remain unused during periods of low activity), but can obtain additional capacity from the cloud only when needed. The economic advantage is considerable: large initial investments are avoided and only the capacity actually used during peak periods is paid for.

In the OPIT cloud automation lab, students simulate a streaming platform that creates new Kubernetes pods as viewers increase and deletes them when the audience drops: a concrete example of balancing user experience and cost control. The effect is twofold: the user does not suffer slowdowns and the company avoids tying up capital in underutilized servers.

Metered Service: Transparency and Cost Governance

The dynamic scale generated by elasticity requires precise visibility into consumption and expenses : without measurement there is no governance. Metering makes every second of CPU, every gigabyte and every API call visible. Every consumption parameter is tracked and made available in transparent reports.

This data enables pay-per-use pricing , i.e. charges proportional to actual usage. For the customer, this translates into variable costs: you only pay for the resources actually consumed. Transparency helps you plan your budget: thanks to real-time data, it is easier to optimize expenses, for example by turning off unused resources. This eliminates unnecessary fixed costs, encouraging efficient use of resources.

The systemic value of the five pillars

When the five pillars work together, the effect is multiplier . Self-service and elasticity enable rapid response to workload changes, increasing or decreasing resources in real time, and fuel continuous experimentation; ubiquitous access and pooling provide global scalability; measurement ensures economic and environmental sustainability.

It is no surprise that the Italian market will grow from $12.4 billion in 2025 to $31.7 billion in 2030 with a CAGR of 20.6%. Manufacturers and retailers are migrating mission-critical loads to cloud-native platforms , gaining real-time data insights and reducing time to value .

From the laboratory to the business strategy

From theory to practice: the NIST pillars become a compass for the digital transformation of companies and Public Administration. In the classroom, we start with concrete exercises – such as the stress test of a video platform – to demonstrate the real impact of the five pillars on performance, costs and environmental KPIs.

The same approach can guide CIOs and innovators: if processes, governance and culture embody self-service, ubiquity, pooling, elasticity and measurement, the organization is ready to capture the full value of the cloud. Otherwise, it is necessary to recalibrate the strategy by investing in training, pilot projects and partnerships with providers. The NIST pillars thus confirm themselves not only as a classification model, but as the toolbox with which to build data-driven and sustainable enterprises.

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