The world is rapidly changing. New technologies such as artificial intelligence (AI) are transforming our lives and work, redefining the definition of “essential office skills.”
So what essential skills do today’s workers need to thrive in a business world undergoing a major digital transformation? It’s a question that Alan Lerner, director at Toptal and lecturer at the Open Institute of Technology (OPIT), addressed in his recent online masterclass.
In a broad overview of the new office landscape, Lerner shares the essential skills leaders need to manage – including artificial intelligence – to keep abreast of trends.
Here are eight essential capabilities business leaders in the AI era need, according to Lerner, which he also detailed in OPIT’s recent Master’s in Digital Business and Innovation webinar.
An Adapting Professional Environment
Lerner started his discussion by quoting naturalist Charles Darwin.
“It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change.”
The quote serves to highlight the level of change that we are currently seeing in the professional world, said Lerner.
According to the World Economic Forum’s The Future of Jobs Report 2025, over the next five years 22% of the labor market will be affected by structural change – including job creation and destruction – and much of that change will be enabled by new technologies such as AI and robotics. They expect the displacement of 92 million existing jobs and the creation of 170 million new jobs by 2030.
While there will be significant growth in frontline jobs – such as delivery drivers, construction workers, and care workers – the fastest-growing jobs will be tech-related roles, including big data specialists, FinTech engineers, and AI and machine learning specialists, while the greatest decline will be in clerical and secretarial roles. The report also predicts that most workers can anticipate that 39% of their existing skill set will be transformed or outdated in five years.
Lerner also highlighted key findings in the Accenture Life Trends 2025 Report, which explores behaviors and attitudes related to business, technology, and social shifts. The report noted five key trends:
- Cost of Hesitation – People are becoming more wary of the information they receive online.
- The Parent Trap – Parents and governments are increasingly concerned with helping the younger generation shape a safe relationship with digital technology.
- Impatience Economy – People are looking for quick solutions over traditional methods to achieve their health and financial goals.
- The Dignity of Work – Employees desire to feel inspired, to be entrusted with agency, and to achieve a work-life balance.
- Social Rewilding – People seek to disconnect and focus on satisfying activities and meaningful interactions.
These are consumer and employee demands representing opportunities for change in the modern business landscape.
Key Capabilities for the AI Era
Businesses are using a variety of strategies to adapt, though not always strategically. According to McClean & Company’s HR Trends Report 2025, 42% of respondents said they are currently implementing AI solutions, but only 7% have a documented AI implementation strategy.
This approach reflects the newness of the technology, with many still unsure of the best way to leverage AI, but also feeling the pressure to adopt and adapt, experiment, and fail forward.
So, what skills do leaders need to lead in an environment with both transformation and uncertainty? Lerner highlighted eight essential capabilities, independent of technology.
Capability 1: Manage Complexity
Leaders need to be able to solve problems and make decisions under fast-changing conditions. This requires:
- Being able to look at and understand organizations as complex social-technical systems
- Keeping a continuous eye on change and adopting an “outside-in” vision of their organization
- Moving fast and fixing things faster
- Embracing digital literacy and technological capabilities
Capability 2: Leverage Networks
Leaders need to develop networks systematically to achieve organizational goals because it is no longer possible to work within silos. Leaders should:
- Use networks to gain insights into complex problems
- Create networks to enhance influence
- Treat networks as mutually rewarding relationships
- Develop a robust profile that can be adapted for different networks
Capability 3: Think and Act “Global”
Leaders should benchmark using global best practices but adapt them to local challenges and the needs of their organization. This requires:
- Identifying what great companies are achieving and seeking data to understand underlying patterns
- Developing perspectives to craft global strategies that incorporate regional and local tactics
- Learning how to navigate culturally complex and nuanced business solutions
Capability 4: Inspire Engagement
Leaders must foster a culture that creates meaningful connections between employees and organizational values. This means:
- Understanding individual values and needs
- Shaping projects and assignments to meet different values and needs
- Fostering an inclusive work environment with plenty of psychological safety
- Developing meaningful conversations and both providing and receiving feedback
- Sharing advice and asking for help when needed
Capability 5: Communicate Strategically
Leaders should develop crisp, clear messaging adaptable to various audiences and focus on active listening. Achieving this involves:
- Creating their communication style and finding their unique voice
- Developing storytelling skills
- Utilizing a data-centric and fact-based approach to communication
- Continual practice and asking for feedback
Capability 6: Foster Innovation
Leaders should collaborate with experts to build a reliable innovation process and a creative environment where new ideas thrive. Essential steps include:
- Developing or enhancing structures that best support innovation
- Documenting and refreshing innovation systems, processes, and practices
- Encouraging people to discover new ways of working
- Aiming to think outside the box and develop a growth mindset
- Trying to be as “tech-savvy” as possible
Capability 7: Cultivate Learning Agility
Leaders should always seek out and learn new things and not be afraid to ask questions. This involves:
- Adopting a lifelong learning mindset
- Seeking opportunities to discover new approaches and skills
- Enhancing problem-solving skills
- Reviewing both successful and unsuccessful case studies
Capability 8: Develop Personal Adaptability
Leaders should be focused on being effective when facing uncertainty and adapting to change with vigor. Therefore, leaders should:
- Be flexible about their approach to facing challenging situations
- Build resilience by effectively managing stress, time, and energy
- Recognize when past approaches do not work in current situations
- Learn from and capitalize on mistakes
Curiosity and Adaptability
With the eight key capabilities in mind, Lerner suggests that curiosity and adaptability are the key skills that everyone needs to thrive in the current environment.
He also advocates for lifelong learning and teaches several key courses at OPIT which can lead to a Bachelor’s Degree in Digital Business.
Related posts
2025 has come to a close, with 2026 already underway. There are many exciting events ahead and future milestones to aim for and look forward to. But it’s also the ideal time to look back over the last 12 months, exploring the most notable achievements we’ve made, lessons we’ve learned, and important moments to reflect on as the new year continues for OPIT’s staff, students, and broader community.
1. Student Commitment
Studying isn’t always easy. It involves long days, and even long evenings sometimes, with a seemingly never-ending series of tasks to accomplish and goals to aim for. It can take a lot out of even the most hard-working and dedicated individuals.
Yet, despite the hardships and challenges, OPIT students demonstrated remarkable resilience, continuous curiosity, and indefatigable determination throughout 2025. Looking back on the year, students at all levels of the OPIT community should feel proud and celebrate their accomplishments.
2. Podcast Launch
2025 saw a lot of new arrivals at OPIT, with fresh projects and innovations arriving on the scene. Chief among them was the OPIT EDGE Podcast, an exciting addition to the institute’s ever-expanding multimedia offerings.
There have already been several episodes of the podcast for students and technology enthusiasts in general to enjoy, with the first episode of this student-driven project involving an in-depth discussion with industry expert Matteo Zangani on the potential of quantum AI technology.
3. Success Stories
While many new students have joined the OPIT ranks in 2025 and will also do so in 2026, others have now achieved their educational objectives and are already moving on to the next exciting steps and chapters in their personal and professional lives.
There are so many inspiring success stories from the last 12 months, it’s impossible to list them all. But just one notable example has to be Maria Brilaki, who recently concluded her Master’s in Responsible AI, defending a powerful thesis related to non-invasive glucose monitoring through near-infrared spectroscopy and machine learning.
4. Graduation in Malta
2025 was a big year of firsts for OPIT, including the institute’s first official graduation ceremony, which took place on March 8 at a grand ceremony in Malta, honoring the achievements of dozens of applied data science and AI graduates.
The hybrid event was open to both in-person and virtual attendees, bringing together members of the OPIT community from across the world. It was a huge moment for the graduates themselves and a thrilling milestone for OPI – a testament to all the hard work that has gone into building this institute.
5. OPIT AI Copilot
Artificial intelligence is the technology of the moment, and OPIT isn’t just dedicated to teaching the next-generation of technology leaders how to work with AI responsibly and efficiently; it’s also interested in harnessing the powers and potential of AI to improve its educational offerings, too.
This culminated in the development and release of OPIT AI Copilot in 2025. This groundbreaking AI tool now provides real-time, personalized learning support, along with contextual assistance, and is available on a round-the-clock basis for students to turn to, as and when they feel the need.
6. Hackathons
2025 also saw OPIT students and faculty take more active roles in various events, including hackathons. In November, for example, OPIT got involved with the 6th edition of the ESCP Hackathon, with several students entering as developers.
This was an exciting and unique opportunity for those students to meet up in person, put the skills they’ve honed during their time at OPIT to the test in a challenging environment, and learn from one another. OPIT will surely participate in more hackathons in the years to come, so stay tuned for more details on upcoming events and how you can play your part.
7. Strengthening Collaboration
From day one, OPIT has focused on building a strong network of established technology and business partners, opening doors and providing opportunities for both education and employment for its students.
This continued throughout 2025, with OPIT strengthening its connections with a number of world-leading organizations, including Accenture, AWS, Hype, Buffetti, and more. Through events like hackathons, career fairs, and more, OPIT makes the most of its ever-expanding and increasingly impressive professional network.
8. Online Career Fair
Another big first for 2025 was the inaugural OPIT Online Career Fair, an event that was held on November 19 and 20, with more than a dozen established and emerging companies from around the world in attendance, including the likes of Deloitte, Tinexta Cyber, Datapizza, RWS Group, Planet Farms, and Nesperia Group.
The only nature of this event ensured that students all enjoyed equal access, no matter where they were based, and everyone was able to hear from industry experts and enjoy the unique array of opportunities on offer, forging their own connections and learning more about brands they might like to work with or for in the future.
9. Education Innovation
OPIT has always been about innovating, delivering newer and smarter ways to learn for students across the globe, no matter their background, budget, or social class. And the institute has continually innovated over the course of 2025, helping students learn skills and broaden their knowledge efficiently and intuitively.
As we enter 2026, OPIT’s innovation is set to be on full display once more, with no less than two new courses for new applicants to choose from: AI-Driven Software Development (Elective) and Business Intelligence and Decision Making (Elective).
10. The Power of the OPIT Community
Perhaps the crowning achievement for OPIT in 2025 was the demonstrable success of not just individual students or faculty members, but the entire OPIT community, as a whole. Everyone, from alumni to new students and seasoned staff members, played their part in the institute’s success, paving the way for more great things and major milestones in 2026 and beyond.
As OPIT Rector and former Italian Minister of Education, Francesco Profumo, puts it:
“What inspires me most is the mindset of our students: forward-looking, responsible, and driven by a desire not just to succeed, but to contribute. Their dedication reminds us why education remains one of the most powerful forces for shaping the future.”
Bring talented tech experts together, set them a challenge, and give them a deadline. Then, let them loose and watch the magic happen. That, in a nutshell, is what hackathons are all about. They’re proven to be among the most productive tech events when it comes to solving problems and accelerating innovation.
What Is a Hackathon?
Put simply, a hackathon is a short-term event – often lasting just a couple of days, or sometimes even only a matter of hours – where tech experts come together to solve a specific problem or come up with ideas based on a central theme or topic. As an example, teams might be tasked with discovering a new way to use AI in marketing or to create an app aimed at improving student life.
The term combines the words “hack” and “marathon,” due to how participants (hackers or programmers) are encouraged to work around-the-clock to create a prototype, proof-of-concept, or new solution. It’s similar to how marathon runners are encouraged to keep running, putting their skills and endurance to the test in a race to the finish line.
The Benefits of Hackathons
Hackathons provide value both for the companies that organize them and the people who take part. Companies can use them to quickly discover new ideas or overcome challenges, for example, while participants can enjoy testing their skills, innovating, networking, and working either alone or as part of a larger team.
Benefits for Companies and Sponsors
Many of the world’s biggest brands have come to rely on hackathons as ways to drive innovation and uncover new products, services, and opportunities. Meta, for example, the brand behind Facebook, has organized dozens of hackathons, some of which have led to the development of well-known Facebook features, like the “Like” button. Here’s how hackathons help companies:
- Accelerate Innovation: In fast-moving fields like technology, companies can’t always afford to spend months or years working on new products or features. They need to be able to solve problems quickly, and hackathons create the necessary conditions to deliver rapid success.
- Employee Development: Leading companies like Meta have started to use annual hackathons as a way to not only test their workforce’s skills but to give employees opportunities to push themselves and broaden their skill sets.
- Internal Networking: Hackathons also double up as networking events. They give employees from different teams, departments, or branches the chance to work with and learn from one another. This, in turn, can promote or reinforce team-oriented work cultures.
- Talent Spotting: Talents sometimes go unnoticed, but hackathons give your workforce’s hidden gems a chance to shine. They’re terrific opportunities to see who your best problem solvers and most creative thinkers at.
- Improving Reputation: Organizing regular hackathons helps set companies apart from their competitors, demonstrating their commitment to innovation and their willingness to embrace new ideas. If you want your brand to seem more forward-thinking and innovative, embracing hackathons is a great way to go about it.
Benefits for Participants
The hackers, developers, students, engineers, and other people who take part in hackathons arguably enjoy even bigger and better benefits than the businesses behind them. These events are often invaluable when it comes to upskilling, networking, and growing, both personally and professionally. Here are some of the main benefits for participants, explained:
- Learning and Improvement: Hackathons are golden opportunities for participants to gain knowledge and skills. They essentially force people to work together, sharing ideas, contributing to the collective, and pushing their own boundaries in pursuit of a common goal.
- Networking: While some hackathons are purely internal, others bring together different teams or groups of people from different schools, businesses, and places around the world. This can be wonderful for forming connections with like-minded individuals.
- Sense of Pride: Everyone feels a sense of pride after accomplishing a project or achieving a goal, but this often comes at the end of weeks or months of effort. With hackathons, participants can enjoy that same satisfying feeling after just a few hours or a couple of days of hard work.
- Testing Oneself: A hackathon is an amazing chance to put one’s skills to the test and see what one is truly capable of when given a set goal to aim for and a deadline to meet. Many participants are surprised to see how well they respond to these conditions.
- Boosting Skills: Hackathons provide the necessary conditions to hone and improve a range of core soft skills, such as teamwork, communication, problem-solving, organization, and punctuality. By the end, participants often emerge with more confidence in their abilities.
Hackathons at OPIT
The Open Institute of Technology (OPIT) understands the unique value of hackathons and has played its part in sponsoring these kinds of events in the past. OPIT was one of the sponsors behind ESCPHackathon 6, for example, which involved 120 students given AI-related tasks, with mentorship and guidance from senior professionals and developers from established brands along the way.
Marco Fediuc, one of the participants, summed up the mood in his comments:
“The hackathon was a truly rewarding experience. I had the pleasure of meeting OPIT classmates and staff and getting to know them better, the chance to collaborate with brilliant minds, and the opportunity to take part in an exciting and fun event.
“Participating turned out to be very useful because I had the chance to work in a fast-paced, competitive environment, and it taught me what it means to stay calm and perform under pressure… To prospective Computer Science students, should a similar opportunity arise, I can clearly say: Don’t underestimate yourselves!”
The new year will also see the arrival of OPIT Hackathon 2026, giving more students the chance to test their skills, broaden their networks, and enjoy the one-of-a-kind experiences that these events never fail to deliver. This event is scheduled to be held February 13-15, 2026, and is open to all OPIT Bachelor’s and Master’s students, along with recent graduates. Interested parties have until February 1 to register.
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