The world is rapidly changing. New technologies such as artificial intelligence (AI) are transforming our lives and work, redefining the definition of “essential office skills.”
So what essential skills do today’s workers need to thrive in a business world undergoing a major digital transformation? It’s a question that Alan Lerner, director at Toptal and lecturer at the Open Institute of Technology (OPIT), addressed in his recent online masterclass.
In a broad overview of the new office landscape, Lerner shares the essential skills leaders need to manage – including artificial intelligence – to keep abreast of trends.
Here are eight essential capabilities business leaders in the AI era need, according to Lerner, which he also detailed in OPIT’s recent Master’s in Digital Business and Innovation webinar.
An Adapting Professional Environment
Lerner started his discussion by quoting naturalist Charles Darwin.
“It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change.”
The quote serves to highlight the level of change that we are currently seeing in the professional world, said Lerner.
According to the World Economic Forum’s The Future of Jobs Report 2025, over the next five years 22% of the labor market will be affected by structural change – including job creation and destruction – and much of that change will be enabled by new technologies such as AI and robotics. They expect the displacement of 92 million existing jobs and the creation of 170 million new jobs by 2030.
While there will be significant growth in frontline jobs – such as delivery drivers, construction workers, and care workers – the fastest-growing jobs will be tech-related roles, including big data specialists, FinTech engineers, and AI and machine learning specialists, while the greatest decline will be in clerical and secretarial roles. The report also predicts that most workers can anticipate that 39% of their existing skill set will be transformed or outdated in five years.
Lerner also highlighted key findings in the Accenture Life Trends 2025 Report, which explores behaviors and attitudes related to business, technology, and social shifts. The report noted five key trends:
- Cost of Hesitation – People are becoming more wary of the information they receive online.
- The Parent Trap – Parents and governments are increasingly concerned with helping the younger generation shape a safe relationship with digital technology.
- Impatience Economy – People are looking for quick solutions over traditional methods to achieve their health and financial goals.
- The Dignity of Work – Employees desire to feel inspired, to be entrusted with agency, and to achieve a work-life balance.
- Social Rewilding – People seek to disconnect and focus on satisfying activities and meaningful interactions.
These are consumer and employee demands representing opportunities for change in the modern business landscape.
Key Capabilities for the AI Era
Businesses are using a variety of strategies to adapt, though not always strategically. According to McClean & Company’s HR Trends Report 2025, 42% of respondents said they are currently implementing AI solutions, but only 7% have a documented AI implementation strategy.
This approach reflects the newness of the technology, with many still unsure of the best way to leverage AI, but also feeling the pressure to adopt and adapt, experiment, and fail forward.
So, what skills do leaders need to lead in an environment with both transformation and uncertainty? Lerner highlighted eight essential capabilities, independent of technology.
Capability 1: Manage Complexity
Leaders need to be able to solve problems and make decisions under fast-changing conditions. This requires:
- Being able to look at and understand organizations as complex social-technical systems
- Keeping a continuous eye on change and adopting an “outside-in” vision of their organization
- Moving fast and fixing things faster
- Embracing digital literacy and technological capabilities
Capability 2: Leverage Networks
Leaders need to develop networks systematically to achieve organizational goals because it is no longer possible to work within silos. Leaders should:
- Use networks to gain insights into complex problems
- Create networks to enhance influence
- Treat networks as mutually rewarding relationships
- Develop a robust profile that can be adapted for different networks
Capability 3: Think and Act “Global”
Leaders should benchmark using global best practices but adapt them to local challenges and the needs of their organization. This requires:
- Identifying what great companies are achieving and seeking data to understand underlying patterns
- Developing perspectives to craft global strategies that incorporate regional and local tactics
- Learning how to navigate culturally complex and nuanced business solutions
Capability 4: Inspire Engagement
Leaders must foster a culture that creates meaningful connections between employees and organizational values. This means:
- Understanding individual values and needs
- Shaping projects and assignments to meet different values and needs
- Fostering an inclusive work environment with plenty of psychological safety
- Developing meaningful conversations and both providing and receiving feedback
- Sharing advice and asking for help when needed
Capability 5: Communicate Strategically
Leaders should develop crisp, clear messaging adaptable to various audiences and focus on active listening. Achieving this involves:
- Creating their communication style and finding their unique voice
- Developing storytelling skills
- Utilizing a data-centric and fact-based approach to communication
- Continual practice and asking for feedback
Capability 6: Foster Innovation
Leaders should collaborate with experts to build a reliable innovation process and a creative environment where new ideas thrive. Essential steps include:
- Developing or enhancing structures that best support innovation
- Documenting and refreshing innovation systems, processes, and practices
- Encouraging people to discover new ways of working
- Aiming to think outside the box and develop a growth mindset
- Trying to be as “tech-savvy” as possible
Capability 7: Cultivate Learning Agility
Leaders should always seek out and learn new things and not be afraid to ask questions. This involves:
- Adopting a lifelong learning mindset
- Seeking opportunities to discover new approaches and skills
- Enhancing problem-solving skills
- Reviewing both successful and unsuccessful case studies
Capability 8: Develop Personal Adaptability
Leaders should be focused on being effective when facing uncertainty and adapting to change with vigor. Therefore, leaders should:
- Be flexible about their approach to facing challenging situations
- Build resilience by effectively managing stress, time, and energy
- Recognize when past approaches do not work in current situations
- Learn from and capitalize on mistakes
Curiosity and Adaptability
With the eight key capabilities in mind, Lerner suggests that curiosity and adaptability are the key skills that everyone needs to thrive in the current environment.
He also advocates for lifelong learning and teaches several key courses at OPIT which can lead to a Bachelor’s Degree in Digital Business.
Related posts
Life is unpredictable. While many of us have specific hopes and expectations of how our futures will turn out, things don’t always go as expected. There are many variables and unexpected incidents that can interfere and force you to alter your plans, and this is particularly true when it comes to education.
For instance, you might have had plans to study a specific subject, but had to deviate from those plans due to unforeseen circumstances. Or you may have had to enter the workforce in an occupation different from the one you sought in an effort to earn an income, a move that may not provide you with the time or opportunity to achieve your desired educational aims.
In short, every individual’s career pathway is different, and very few go exactly as we expect from the outset. Fortunately, even if you experience a few false starts or sudden twists in your pathway, there are always options available to help you get back on track.
The Unpredictable Nature of Education
In theory, the educational process seems simple. You select a course of study that interests you from the vast array of subjects and prospective professions, select the appropriate classes, acquire the knowledge and skills you need to succeed, and then embark on your profession.
In reality, however, as many people know from firsthand experience, the road to education is often far from straightforward. Here are just some of the many challenges that can take your educational path in a completely different direction:
- Life’s Curveballs: As touched on in the introduction, life is impossible to predict. Financial hardships, health issues, and family emergencies are just some of the unfortunate occurrences that might derail even the most perfectly planned educational regime.
- Changing Interests: People’s desires and preferences don’t necessarily stay the same throughout their entire lives. As you grow, learn, and have new experiences, your interests may change, and so, too, may your educational objectives.
- Pressure and Burnout: Some academic paths are particularly challenging, demanding intense levels of study and hard work. This can sometimes prove too much to bear, even for the most resilient students.
- Failures and Setbacks: Conventional education largely builds around tests and examinations, requiring students to demonstrate their competencies repeatedly. It’s a system that doesn’t suit everyone, and test failures can lead to setbacks and delays.
- Inequality: People can be born with very different privileges and levels of access to education. Those in certain parts of the world may find it much more challenging to complete their education path for financial, cultural, or even political reasons.
- Late Bloomers: People develop at different paces. Some may struggle educationally early on in their lives, forcing them to make certain concessions or sacrifices related to their studies, only to find their feet later in life once they’ve entered the world of work.
Whether you’re a late bloomer, have had your educational aspirations delayed by personal problems, desire to learn new skills and try something different, or want to begin a fresh chapter in your professional life, the Open Institute of Technology (OPIT) may be able to help.
Introducing OPIT
OPIT is an online teaching platform, making high-level technological educational programs accessible to all, no matter their age or background. Offering education in fields like computer science, artificial intelligence, and digital business, OPIT provides a curated collection of degrees. In addition, they offer classes taught by world-leading tutors imparting the wisdom and skills students need to achieve their goals and become the tech leaders of tomorrow.
Meanwhile, for those who have had somewhat tumultuous or unpredictable educational paths, OPIT offers the perfect course corrector: the OPIT Foundation Year.
The OPIT Foundation Year
OPIT’s Foundation Year is a Pre-Tertiary Certificate in Information Technology, fully aligned with MQF/EQF Level 4 standards and valued at 60 ECTS credits. Lasting just one year, this program essentially serves as a comprehensive yet accessible springboard towards higher-level education, creating a path towards degrees and careers in dynamic, flexible fields, like computer science and digital business.
Like other OPIT programs, the Foundation Year is delivered entirely online via the OPIT Virtual Learning Environment. Combining live lectures, asynchronous content, and interactive assessments, students enjoy diverse and dynamic study experiences, acquiring core skills like academic writing, mathematics, and computer literacy, and building a bedrock of knowledge and confidence before taking their next steps.
Who Is the Foundation Program For?
The Foundation Program is designed to provide a solid base upon which to build the technological education many students need. It’s the perfect choice for those who are eager and ambitious to enter professions in AI, data science, and computing, but don’t feel that they have the necessary core skills and knowledge needed to dive straight into a degree.
Entry requirements are relatively relaxed in order to allow as many students as possible to enjoy the benefits of this program. With that said, applicants should ideally hold an MQF/EQF Level 3 or equivalent qualification, with the intention of pursuing a bachelor’s degree. A minimum of B2 level of English proficiency is also required, as this is the working and studying language of the institution.
What the Foundation Year Provides
Perhaps you’ve recently graduated, are considering a career change, or finally have the opportunity to return to education after initial delays or unexpected disruptions to your original plans. Either way, the Foundation Year can help you enjoy:
- Greater Self-Confidence: Foundation Year graduates gain the fundamental skills they need to enter degree programs with much more self-belief and assuredness.
- Superior Tech Knowledge: Lasting two terms, this course explores mathematics, academic reading and writing, and provides an introduction to computer hardware and software.
- Foundational Mathematics: Mathematics literacy forms a large part of the study focus for the Foundation Year, helping students feel more comfortable with numbers and formulas.
- Flexible Learning: Unlike more rigid, conventional education environments, OPIT gives you the freedom and flexibility to study at a pace that suits you best, all from the comfort of home.
- Global Community: OPIT is an international institution, with staff and students from all around the world eager to share knowledge, exchange ideas, and help one another.
Take Your Next Steps to Success With the OPIT Foundation Year
If you’re curious about a career in technology or have always wanted to work with AI, data, and computers, but struggled to find the time and opportunities you need to acquire relevant skills and knowledge, the Foundation Program was made for people like you.
It’s the ideal entry point into the exciting world of online education, and the perfect first step towards a prestigious degree from an innovative and increasingly successful institution. Download the brochure to learn more about it, or start your online application, today.
Students today have a broader range of fields of study to choose from than ever before, but with the world becoming increasingly technological and computers increasing in influence and importance, pursuing a career in computer science often proves a smart, strategic choice.
There are numerous benefits and career paths associated with studying and working in computer science, and we’ll be listing just a few of them in this guide.
High Average Salaries
With the rising cost of living in many parts of the world, it’s unsurprising that many students are thinking several decades ahead to determine what level of starting salaries they could obtain in different career fields.
Many are also seeking professions that offer the opportunity for growth and the ability to advance up the ranks over time, thus increasing their salary and their quality of life in the process.
If a strong, stable salary with the opportunity for improved income is one of your top career priorities, computer science should be at or near the top of your list of prospective careers.
According to recent data, computer scientists earn an average of over €65,000 per year, with certain jobs, like IT project leader and data scientist, paying ever higher. Starting salaries are strong, too, with graduates earning anywhere from €46,000 to €60,000, depending on their chosen profession and level of qualifications.
There are similarly high average salaries reported around the world in computer science and related fields such as data science and AI/ML engineering. These numbers are projected to increase in the years to come, pointing to computer science as a way for graduates to get off to the best financial start of any career.
Unrivaled Flexibility
A common problem with some subjects and courses is that they only provide graduates with a narrow set of skills and a similarly narrow range of potential professions to which they can apply those skills.
That’s not the case with computer science. Graduates in this field can enjoy instant access to a remarkably diverse array of career opportunities, with even newer opportunities being created all the time as technology evolves and innovations emerge.
A few of the many industries and roles you might choose to enter in the field of computer science include:
- Healthcare: As a software developer, data analyst, or cybersecurity expert
- Finance: As a fintech engineer, blockchain developer, or security analyst
- Media: As a graphics programmer, AI developer, or game developer
- Education: As an analyst, software developer, or machine learning engineer
Guaranteed Opportunities
Some career paths are more limited than others, with relatively low numbers of opportunities, recurring risks of job loss, or difficulty obtaining employment in the first place.
Again, with computer science, this simply isn’t the case. At a time when 75% of companies plan to embrace AI and other technologies by 2027, and businesses of all sizes and industries are now relying on computers more than ever before, computer science graduates can enjoy almost unbeatable job security.
Opportunities will continue to grow for people with good computing knowledge, whether that be in the obvious fields like software and web development, engineering, and AI development, or more niche sectors.
With so many options, you’re effectively guaranteed a long, rewarding career if you put in the necessary time and effort needed to establish a strong foundation of computing skills.
Rapidly Expanding and Evolving Industries
It’s no secret that the world of technology is a dynamic and fast-moving one. In the past 20 years alone, we’ve seen the proliferation of the internet, the rapid advancement of smartphones and wearable devices, the emergence of AI, and so much more.
In the years ahead, engineers and developers will continue to explore the boundaries of modern technology’s powers and potential, driving new innovations and improvements and opening more exciting job opportunities for those already established and experienced in this field.
Getting into computer science now could therefore provide a solid foundation for a career filled with excitement as you uncover and explore new ways of working with computers in fields as diverse as healthcare, finance, education, entertainment, manufacturing, logistics, and beyond.
Start Your Computer Science Career at OPIT
We’ve discussed some of the many benefits associated with careers in computer science, from the high starting salaries to the rapidly growing array of job options available to graduates. By now, you may be eager to follow this particular career path and take advantage of the wealth of opportunities.
If you’re wondering how to start, the Open Institute of Technology (OPIT) may hold the answers you need. As an exclusively online learning platform, specializing in computer science and digital business, and staffed by some of the world’s leading tech experts, OPIT is producing the tech leaders of tomorrow.
Some of the many advantages of learning with OPIT include:
- Accessible and flexible online education that matches your learning style and schedule
- Heavy focus on real-world applications of the skills you acquire
- An international community of like-minded students from around the globe
- A top team of tutors and lecturers from varying fields and industries
- Progressive assessment of skills and understanding – not constant exams
OPIT offers a small, curated selection of courses for those seeking to gain the technological skills and knowledge to succeed in their chosen areas of expertise. That includes a BSc (Hons) in Computer Science – a six-term program, worth 180 ECTS credits.
Numerous IT industry leaders and experts helped develop this fully accredited undergraduate degree, which is online and accessible to all. Like other OPIT courses, it offers a flexible learning program, with progressive assessments, fast-track options, and the opportunity to be part of a growing community of learners and tutors.
If the benefits of doing a career in computer science interest you, download the OPIT BSc in Computer Science brochure or fill out an online application today and take your first step toward a rewarding and fulfilling profession.
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