Agenda Digitale: Artificial Intelligence – What is the Impact on the Three Pillars of Our Society


Source:
- Agenda Digitale, published on March 21st, 2025
By Pierluigi Casale (Associate Professor and Area Chair in AI of OPIT, Open Institute of Technology)
AI is revolutionizing institutions and education, but also our daily lives, improving decision-making and energy efficiency, city management, and personalizing learning. Current choices will determine the future of this technology, which must remain a support for humans and not an uncontrolled substitute.
Artificial Intelligence (AI) is now at the center of a global debate that touches on regulatory, ethical, geopolitical and applicative aspects. Its evolution, from an experimental technology to an essential tool for analysis and automation, has led to the need for a clear regulatory framework and responsible use.
In my role as an official of the European Parliament, I work on the implementation and oversight of AI systems within the European institutions, contributing to the regulation and management of the challenges that this technology brings. It is important to underline that this article represents only my personal opinion and in no way represents an official position of the European Parliament.
Europe and the regulation of artificial intelligence
Europe is tackling the challenge of regulating AI with the AI Act Regulation, the first comprehensive framework for this instrument. The aim is to find a balance between innovation and the protection of fundamental rights, preventing big tech companies from shaping legislation to their advantage.
Artificial intelligence is nothing more than advanced software and, as such, must be carefully regulated. If used correctly, it can represent an extraordinary opportunity to improve the efficiency and accessibility of information, but it is essential to avoid abuse and market distortions. Something is moving. The AI Act came into force on August 1, 2024. Starting from February 2, 2025, new restrictions have been introduced on some AI practices deemed dangerous , while from August 2, 2025, the full application of governance rules and obligations for general AI models will begin, including verification processes to ensure compliance of AI systems already in use in companies and institutions.
The Ethical Challenges and Risks of AI: Bias, Privacy and Autonomy
Yet there are still several aspects to be fixed. One of the most evident problems of AI concerns algorithmic bias. Facial recognition systems, for example, have returned discriminatory content towards ethnic groups not adequately represented in the training data. This is a clear signal of the need for more inclusive and transparent models.
But there are other open problems: regarding privacy, for example, some AI models (such as DeepSeek) collect sensitive data, including the way we type on the keyboard; the issue of the spread of fake news or autonomy of choice is also always current, just think of the risks that delegating critical decisions to AI in the medical, legal or financial fields can entail. Regulation must ensure that AI remains a support tool and not an uncontrolled substitute for human evaluation.
This is the starting point. If established, shared and guaranteed, then AI can truly be the fulcrum around which the industrial revolution of this century revolves. In some areas it is already like this.
The impact of AI on three pillars of our society : institutions, education and daily life
Once this perimeter is defined, artificial intelligence can have a revolutionary impact on three fundamental pillars of our society: institutions, education and the quality of daily life.
AI in Institutions: Opportunities and Limitations
In institutions, AI can improve the efficiency of decision-making processes, data management and infrastructure security, contributing to more transparent and responsive governance; in education systems, it allows for personalizing learning, supporting the development of digital skills and reducing inequalities in access to knowledge; while, in terms of sustainability and urban management, it offers solutions to optimize energy consumption, improve mobility and promote the creation of more resilient and inclusive smart cities. The common thread that unites these areas is the need for synergic and conscious innovation, capable of integrating AI and putting it at the service of man, ensuring that technological progress is not an end in itself, but oriented towards collective well-being and sustainable development.
AI has been introduced in various institutions, including public ones, to support translators, improving productivity and accuracy. Other very advanced systems allow extracting key information from complex legislative texts. AI is used to protect IT infrastructure and manage data. However, there are significant limitations. For example, a large number of these technologies are trained only on majority languages (English, French, German), creating problems for languages whose presence in the digital world is minority, such as Lithuanian or Maltese. Furthermore, with the entry into force of new regulations, it will be essential to verify that all AI systems used in institutions comply with the criteria of transparency, fairness and security.
AI in Education: Personalization and Democratization of Learning
While AI is revolutionizing institutional and legislative dynamics, its impact is equally significant in the field of education, where it offers new opportunities to personalize learning and improve teaching effectiveness. AI is transforming the way we learn and teach. At OPIT, the university where I teach, we use generative AI to personalize training courses, adapting content to the learning style of each student, improve access to information, with tools that explain code and transform programming languages, support students in checking code, identifying errors and suggesting improvements. AI can democratize education, making it more flexible and effective, without replacing the teacher but acting as a Copilot, an intelligent assistant that guides the student on his path.
AI for sustainability and quality of urban life
In addition to transforming institutions and education systems, AI is also proving its value in areas that are crucial to sustainability and quality of life , such as energy efficiency and city management. For example, DeepMind developed an AI system that significantly improved the energy efficiency of Google’s data centres. This system reduced the energy used for cooling by 40%, leading to an overall improvement of 15% in energy efficiency in some data centres. AI now directly controls cooling systems at some sites, again under human supervision, demonstrating the potential of AI to reduce energy consumption in energy-intensive sectors. Or, with products like TomTom’s Traffic Index, it helps redistribute traffic in cities, reducing congestion.
According to one study, using real-time data for traffic management can reduce commute times in cities by 15-20%. In addition, AI could revolutionize urban resource management, although the full realization of smart cities is still far away. The main obstacle remains the lack of adequate infrastructure in public institutions, which often lack the necessary computational resources.
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From personalization to productivity: AI at the heart of the educational experience.
Click this link to read and download the e-book.
At its core, teaching is a simple endeavour. The experienced and learned pass on their knowledge and wisdom to new generations. Nothing has changed in that regard. What has changed is how new technologies emerge to facilitate that passing on of knowledge. The printing press, computers, the internet – all have transformed how educators teach and how students learn.
Artificial intelligence (AI) is the next game-changer in the educational space.
Specifically, AI agents have emerged as tools that utilize all of AI’s core strengths, such as data gathering and analysis, pattern identification, and information condensing. Those strengths have been refined, first into simple chatbots capable of providing answers, and now into agents capable of adapting how they learn and adjusting to the environment in which they’re placed. This adaptability, in particular, makes AI agents vital in the educational realm.
The reasons why are simple. AI agents can collect, analyse, and condense massive amounts of educational material across multiple subject areas. More importantly, they can deliver that information to students while observing how the students engage with the material presented. Those observations open the door for tweaks. An AI agent learns alongside their student. Only, the agent’s learning focuses on how it can adapt its delivery to account for a student’s strengths, weaknesses, interests, and existing knowledge.
Think of an AI agent like having a tutor – one who eschews set lesson plans in favour of an adaptive approach designed and tweaked constantly for each specific student.
In this eBook, the Open Institute of Technology (OPIT) will take you on a journey through the world of AI agents as they pertain to education. You will learn what these agents are, how they work, and what they’re capable of achieving in the educational sector. We also explore best practices and key approaches, focusing on how educators can use AI agents to the benefit of their students. Finally, we will discuss other AI tools that both complement and enhance an AI agent’s capabilities, ensuring you deliver the best possible educational experience to your students.

The Open Institute of Technology (OPIT) began enrolling students in 2023 to help bridge the skills gap between traditional university education and the requirements of the modern workplace. OPIT’s MSc courses aim to help professionals make a greater impact on their workplace through technology.
OPIT’s courses have become popular with business leaders hoping to develop a strong technical foundation to understand technologies, such as artificial intelligence (AI) and cybersecurity, that are shaping their industry. But OPIT is also attracting professionals with strong technical expertise looking to engage more deeply with the strategic side of digital innovation. This is the story of one such student, Obiora Awogu.
Meet Obiora
Obiora Awogu is a cybersecurity expert from Nigeria with a wealth of credentials and experience from working in the industry for a decade. Working in a lead data security role, he was considering “what’s next” for his career. He was contemplating earning an MSc to add to his list of qualifications he did not yet have, but which could open important doors. He discussed the idea with his mentor, who recommended OPIT, where he himself was already enrolled in an MSc program.
Obiora started looking at the program as a box-checking exercise, but quickly realized that it had so much more to offer. As well as being a fully EU-accredited course that could provide new opportunities with companies around the world, he recognized that the course was designed for people like him, who were ready to go from building to leading.
OPIT’s MSc in Cybersecurity
OPIT’s MSc in Cybersecurity launched in 2024 as a fully online and flexible program ideal for busy professionals like Obiora who want to study without taking a career break.
The course integrates technical and leadership expertise, equipping students to not only implement cybersecurity solutions but also lead cybersecurity initiatives. The curriculum combines technical training with real-world applications, emphasizing hands-on experience and soft skills development alongside hard technical know-how.
The course is led by Tom Vazdar, the Area Chair for Cybersecurity at OPIT, as well as the Chief Security Officer at Erste Bank Croatia and an Advisory Board Member for EC3 European Cybercrime Center. He is representative of the type of faculty OPIT recruits, who are both great teachers and active industry professionals dealing with current challenges daily.
Experts such as Matthew Jelavic, the CEO at CIM Chartered Manager Canada and President of Strategy One Consulting; Mahynour Ahmed, Senior Cloud Security Engineer at Grant Thornton LLP; and Sylvester Kaczmarek, former Chief Scientific Officer at We Space Technologies, join him.
Course content includes:
- Cybersecurity fundamentals and governance
- Network security and intrusion detection
- Legal aspects and compliance
- Cryptography and secure communications
- Data analytics and risk management
- Generative AI cybersecurity
- Business resilience and response strategies
- Behavioral cybersecurity
- Cloud and IoT security
- Secure software development
- Critical thinking and problem-solving
- Leadership and communication in cybersecurity
- AI-driven forensic analysis in cybersecurity
As with all OPIT’s MSc courses, it wraps up with a capstone project and dissertation, which sees students apply their skills in the real world, either with their existing company or through apprenticeship programs. This not only gives students hands-on experience, but also helps them demonstrate their added value when seeking new opportunities.
Obiora’s Experience
Speaking of his experience with OPIT, Obiora said that it went above and beyond what he expected. He was not surprised by the technical content, in which he was already well-versed, but rather the change in perspective that the course gave him. It helped him move from seeing himself as someone who implements cybersecurity solutions to someone who could shape strategy at the highest levels of an organization.
OPIT’s MSc has given Obiora the skills to speak to boards, connect risk with business priorities, and build organizations that don’t just defend against cyber risks but adapt to a changing digital world. He commented that studying at OPIT did not give him answers; instead, it gave him better questions and the tools to lead. Of course, it also ticks the MSc box, and while that might not be the main reason for studying at OPIT, it is certainly a clear benefit.
Obiora has now moved into a leading Chief Information Security Officer Role at MoMo, Payment Service Bank for MTN. There, he is building cyber-resilient financial systems, contributing to public-private partnerships, and mentoring the next generation of cybersecurity experts.
Leading Cybersecurity in Africa
As well as having a significant impact within his own organization, studying at OPIT has helped Obiora develop the skills and confidence needed to become a leader in the cybersecurity industry across Africa.
In March 2025, Obiora was featured on the cover of CIO Africa Magazine and was then a panelist on the “Future of Cybersecurity Careers in the Age of Generative AI” for Comercio Ltd. The Lagos Chamber of Commerce and Industry also invited him to speak on Cybersecurity in Africa.
Obiora recently presented the keynote speech at the Hackers Secret Conference 2025 on “Code in the Shadows: Harnessing the Human-AI Partnership in Cybersecurity.” In the talk, he explored how AI is revolutionizing incident response, enhancing its speed, precision, and proactivity, and improving on human-AI collaboration.
An OPIT Success Story
Talking about Obiora’s success, the OPIT Area Chair for Cybersecurity said:
“Obiora is a perfect example of what this program was designed for – experienced professionals ready to scale their impact beyond operations. It’s been inspiring to watch him transform technical excellence into strategic leadership. Africa’s cybersecurity landscape is stronger with people like him at the helm. Bravo, Obiora!”
Learn more about OPIT’s MSc in Cybersecurity and how it can support the next steps of your career.
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