

The world is rapidly changing. New technologies such as artificial intelligence (AI) are transforming our lives and work, redefining the definition of “essential office skills.”
So what essential skills do today’s workers need to thrive in a business world undergoing a major digital transformation? It’s a question that Alan Lerner, director at Toptal and lecturer at the Open Institute of Technology (OPIT), addressed in his recent online masterclass.
In a broad overview of the new office landscape, Lerner shares the essential skills leaders need to manage – including artificial intelligence – to keep abreast of trends.
Here are eight essential capabilities business leaders in the AI era need, according to Lerner, which he also detailed in OPIT’s recent Master’s in Digital Business and Innovation webinar.
An Adapting Professional Environment
Lerner started his discussion by quoting naturalist Charles Darwin.
“It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change.”
The quote serves to highlight the level of change that we are currently seeing in the professional world, said Lerner.
According to the World Economic Forum’s The Future of Jobs Report 2025, over the next five years 22% of the labor market will be affected by structural change – including job creation and destruction – and much of that change will be enabled by new technologies such as AI and robotics. They expect the displacement of 92 million existing jobs and the creation of 170 million new jobs by 2030.
While there will be significant growth in frontline jobs – such as delivery drivers, construction workers, and care workers – the fastest-growing jobs will be tech-related roles, including big data specialists, FinTech engineers, and AI and machine learning specialists, while the greatest decline will be in clerical and secretarial roles. The report also predicts that most workers can anticipate that 39% of their existing skill set will be transformed or outdated in five years.
Lerner also highlighted key findings in the Accenture Life Trends 2025 Report, which explores behaviors and attitudes related to business, technology, and social shifts. The report noted five key trends:
- Cost of Hesitation – People are becoming more wary of the information they receive online.
- The Parent Trap – Parents and governments are increasingly concerned with helping the younger generation shape a safe relationship with digital technology.
- Impatience Economy – People are looking for quick solutions over traditional methods to achieve their health and financial goals.
- The Dignity of Work – Employees desire to feel inspired, to be entrusted with agency, and to achieve a work-life balance.
- Social Rewilding – People seek to disconnect and focus on satisfying activities and meaningful interactions.
These are consumer and employee demands representing opportunities for change in the modern business landscape.
Key Capabilities for the AI Era
Businesses are using a variety of strategies to adapt, though not always strategically. According to McClean & Company’s HR Trends Report 2025, 42% of respondents said they are currently implementing AI solutions, but only 7% have a documented AI implementation strategy.
This approach reflects the newness of the technology, with many still unsure of the best way to leverage AI, but also feeling the pressure to adopt and adapt, experiment, and fail forward.
So, what skills do leaders need to lead in an environment with both transformation and uncertainty? Lerner highlighted eight essential capabilities, independent of technology.
Capability 1: Manage Complexity
Leaders need to be able to solve problems and make decisions under fast-changing conditions. This requires:
- Being able to look at and understand organizations as complex social-technical systems
- Keeping a continuous eye on change and adopting an “outside-in” vision of their organization
- Moving fast and fixing things faster
- Embracing digital literacy and technological capabilities
Capability 2: Leverage Networks
Leaders need to develop networks systematically to achieve organizational goals because it is no longer possible to work within silos. Leaders should:
- Use networks to gain insights into complex problems
- Create networks to enhance influence
- Treat networks as mutually rewarding relationships
- Develop a robust profile that can be adapted for different networks
Capability 3: Think and Act “Global”
Leaders should benchmark using global best practices but adapt them to local challenges and the needs of their organization. This requires:
- Identifying what great companies are achieving and seeking data to understand underlying patterns
- Developing perspectives to craft global strategies that incorporate regional and local tactics
- Learning how to navigate culturally complex and nuanced business solutions
Capability 4: Inspire Engagement
Leaders must foster a culture that creates meaningful connections between employees and organizational values. This means:
- Understanding individual values and needs
- Shaping projects and assignments to meet different values and needs
- Fostering an inclusive work environment with plenty of psychological safety
- Developing meaningful conversations and both providing and receiving feedback
- Sharing advice and asking for help when needed
Capability 5: Communicate Strategically
Leaders should develop crisp, clear messaging adaptable to various audiences and focus on active listening. Achieving this involves:
- Creating their communication style and finding their unique voice
- Developing storytelling skills
- Utilizing a data-centric and fact-based approach to communication
- Continual practice and asking for feedback
Capability 6: Foster Innovation
Leaders should collaborate with experts to build a reliable innovation process and a creative environment where new ideas thrive. Essential steps include:
- Developing or enhancing structures that best support innovation
- Documenting and refreshing innovation systems, processes, and practices
- Encouraging people to discover new ways of working
- Aiming to think outside the box and develop a growth mindset
- Trying to be as “tech-savvy” as possible
Capability 7: Cultivate Learning Agility
Leaders should always seek out and learn new things and not be afraid to ask questions. This involves:
- Adopting a lifelong learning mindset
- Seeking opportunities to discover new approaches and skills
- Enhancing problem-solving skills
- Reviewing both successful and unsuccessful case studies
Capability 8: Develop Personal Adaptability
Leaders should be focused on being effective when facing uncertainty and adapting to change with vigor. Therefore, leaders should:
- Be flexible about their approach to facing challenging situations
- Build resilience by effectively managing stress, time, and energy
- Recognize when past approaches do not work in current situations
- Learn from and capitalize on mistakes
Curiosity and Adaptability
With the eight key capabilities in mind, Lerner suggests that curiosity and adaptability are the key skills that everyone needs to thrive in the current environment.
He also advocates for lifelong learning and teaches several key courses at OPIT which can lead to a Bachelor’s Degree in Digital Business.
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Source:
- Metro, published on October 09th, 2025
After ChatGPT came on the scene in 2022, the tech industry quickly began comparing the arrival of AI to the dawn of the internet in the 1990s.
Back then, dot-com whizzes were minting easy millions only for the bubble to burst in 2000 when interest rates were hiked. Investors sold off their holdings, companies went bust and people lost their jobs.
Now central bank officials are worried that the AI industry may see a similar boom and bust.
A record of the Financial Policy Committee’s October 2 meeting shows officials saying financial market evaluations of AI ‘appear stretched’.
‘This, when combined with increasing concentration within market indices, leaves equity markets particularly exposed should expectations around the impact of AI become less optimistic,’ they added.
AI-focused stocks are mainly in US markets but as so many investors across the world have bought into it, a fallout would be felt globally.
ChatGPT creator OpenAI, chip-maker Nvidia and cloud service firm Oracle are among the AI poster companies being priced big this year.
Earnings are ‘comparable to the peak of the dot-com bubble’, committee members said.
Factors like limited resources – think power-hungry data centres, utilities and software that companies are spending billions on – and the unpredictability of the world’s politics could lead to a drop in stock prices, called a ‘correction’.
In other words, the committee said, investors may be ignoring how risky AI technology is.
Metro spoke with nearly a dozen financial analysts, AI experts and stock researchers about whether AI will suffer a similar fate. There were mixed feelings.
‘Every bubble starts with a story people want to believe,’ says Dat Ngo, of the trading guide, Vetted Prop Firms.
‘In the late 90s, it was the internet. Today, it’s artificial intelligence. The parallels are hard to ignore: skyrocketing stock prices, endless hype and companies investing billions before fully proving their business models.
‘The Bank of England’s warning isn’t alarmist – it’s realistic. When too much capital chases the same dream, expectations outpace results and corrections follow.’
Dr Alessia Paccagnini, an associate Professor from the University College Dublin’s Michael Smurfit Graduate Business School, says that companies are spending £300billion annually on AI infrastructure, while shoppers are spending $12billion. That’s a big difference.
Tech firms listed in the US now represent 30% of New York’s stock index, S&P 500 Index, the highest proportion in 50 years.
‘As a worst-case scenario, if the bubble does burst, the immediate consequences would be severe – a sharp market correction could wipe trillions from stock valuations, hitting retirement accounts and pension funds hard,’ Dr Paccagnini adds.
‘In my opinion, we should be worried, but being prepared could help us avoid the worst outcomes.’
One reason a correction would be so bad is because of how tangled-up the AI world is, says George Sweeney, an investing expert at the personal finance website site Finder.
‘If it fails to meet the lofty expectations, we could see an almighty unravelling of the AI hype that spooks markets, leading to a serious correction,’ he says.
Despite scepticism, AI feels like it’s everywhere these days, from dog bowls and fridges to toothbrushes and bird feeders.
And it might continue that way for a while, even if not as enthusiastically as before, says Professor Filip Bialy, who specialises in computer science and AI ethics at the at Open Institute of Technology.
‘TAI hype – an overly optimistic view of the technological and economic potential of the current paradigm of AI – contributes to the growth of the bubble,’ he says.
‘However, the hype may end not with the burst of the bubble but rather with a more mature understanding of the technology.’
Some stock researchers worry that the AI boom could lose steam when the companies spending billions on the tech see profits dip.
The AI analytic company Qlik found that only one in 10 business say their AI initiatives are seeing sizeable returns.
Qlik’s chief strategy officer, James Fisher, says this doesn’t show that the hype for AI is bursting, ‘but how businesses look at AI is changing’.

OPIT – Open Institute of Technology offers an innovative and exciting way to learn about technology. It offers a range of bachelor’s and master’s programs, plus a Foundation Year program for those taking the first steps towards higher education. Through its blend of instruction-based and independent learning, it empowers ambitious minds with the skills and knowledge needed to succeed.
This guide covers all you need to know to join OPIT and start your educational journey.
Introducing the Open Institute of Technology
Before we dig into the nitty-gritty of the OPIT application process, here’s a brief introduction to OPIT.
OPIT is a fully accredited Higher Education Institution under the European Qualification Framework (EQF) and the MFHEA Authority. It offers exclusively online education in English to an international community of students. With a winning team of top professors and a specific focus on computer science, it trains the technology leaders of tomorrow.
Some of the unique elements that characterize OPIT’s approach include:
- No final exams. Instead, students undergo progressive assessments over time
- A job-oriented, practical focus on the courses
- 24/7 support, including AI assistance and student communities, so everyone feels supported
- A strong network of company connections, unlocking doors for graduates
Reasons to Join OPIT
There are many reasons for ambitious students and aspiring tech professionals to study with OPIT.
Firstly, since all the study takes place online, it’s a very flexible and pleasant way to learn. Students don’t feel the usual pressures or suffer the same constraints they would at a physical college or university. They can attend from anywhere, including their own homes, and study at a pace that suits them.
OPIT is also a specialist in the technology field. It only offers courses focused on tech and computer science, with a team of professors and tutors who lead the way in these topics. This ensures that students get high-caliber learning opportunities in this specific sector.
Learning at OPIT is also hands-on and applicable to real-world situations, despite taking place online. Students are not just taught core skills and knowledge, but are also shown how to apply those skills and knowledge in their future careers.
In addition, OPIT strives to make technology education as accessible, inclusive, and affordable as possible. Entry requirements are relatively relaxed, fees are fair, and students from around the world are welcome here.
What You Need to Know About Joining OPIT
Now you know why it’s worth joining OPIT, let’s take a closer look at how to go about it. The following sections will cover how to apply to OPIT, entry requirements, and fees.
The OPIT Application Process
Unsurprisingly for an online-only institution, the application process for OPIT is all online, too. Users can submit the relevant documents and information on their computers from the comfort of their homes.
- Visit the official OPIT site and click the “Apply now” button to get started, filling out the relevant forms.
- Upload your supporting documents. These can include your CV, as well as certificates to prove your past educational accomplishments and level of English.
- Take part in an interview. This should last no more than 30 minutes. It’s a chance for you to talk about your ambitions and background, and to ask questions you might have about OPIT.
That’s it. Once you complete the above steps, you will be admitted to your chosen course and can start enjoying OPIT education once the first term begins. You’ll need to sign your admissions contract and pay the relevant fees, then begin classes.
Entry Requirements for OPIT Courses
OPIT offers a small curated collection of courses, each with its own requirements. You can consult the relevant pages on the official OPIT site to find out the exact details.
For the Foundation Program, for example, you simply need an MQF/EQF Level 3 or equivalent qualification. You also need to demonstrate a minimum B2 level of English comprehension.
For the BSc in Digital Business, applicants should have a higher secondary school leaving certificate, plus B2-level English comprehension. You can also support your application with a credit transfer from previous studies or relevant work experience.
Overall, the requirements are simple, and it’s most important for applicants to be ambitious and eager to build successful careers in the world of technology. Those who are driven and committed will get the best from OPIT’s instruction.
Fees and Flexible Payments at OPIT
As mentioned above, OPIT makes technological education accessible and affordable for all. Its tuition fees cover all relevant teaching materials, and there are no hidden costs or extras. The institute also offers flexible payment options for those with different budgets.
Again, exact fees vary depending on which course you want to take, so it’s important to consult the specific info for each one. You can pay in advance to enjoy 10% off the final cost, or refer a friend to also obtain a discount.
In addition to this, OPIT offers need-based and merit-based scholarships. Successful candidates can obtain discounts of up to 40% on bachelor’s and master’s tuition fees. This can substantially bring the term cost of each program down, making OPIT education even more accessible.
Credit Transfers and Experience
Those who are entering OPIT with pre-existing work experience or relevant academic achievements can benefit from the credit transfer program. This allows you to potentially skip certain modules or even entire semesters if you already have relevant experience in those fields.
OPIT is flexible and fair in terms of recognizing prior learning. So, as long as you can prove your credentials and experience, this could be a beneficial option for you. The easiest way to find out more and get started is to email the OPIT team directly.
Join OPIT Today
Overall, the process to join OPIT is designed to be as easy and stress-free as possible. Everything from the initial application forms to the interview and admission process is straightforward. Requirements and fees are flexible, so people in different situations and from different backgrounds can get the education they want. Reach out to OPIT today to take your first steps to tech success.
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